Privacy Policy

Last updated: June 2026

MM Totes, a division of Monster Mania (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

When you book a rental through our website, we collect:

Full name
Phone number
Email address
Delivery and/or pickup addresses
Move or event details (dates, type, cities)
Add-on selections and special instructions
Rental agreement acceptance

How We Use Your Information

Fulfill your rental order and coordinate delivery and pickup
Send invoices and payment confirmations
Communicate about your rental, including confirmations and updates
Respond to questions and provide customer support
Maintain rental records and agreements

How We Share Your Information

We do not sell or rent your personal information. We may share limited information with:

Payment processors (Stripe) to process invoices securely
Service providers, such as our website host (GoDaddy) and email provider (Google Workspace), who help us operate
Law enforcement, if required by law

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

Cookies & Tracking

Our website may use basic cookies to improve your browsing experience. We do not use third-party advertising or tracking cookies. You can disable cookies in your browser settings.

Your Rights

Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of marketing communications

To exercise these rights, contact us at totes@monstermaniahq.com.

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

Questions about this policy? Email us at totes@monstermaniahq.com.